Version 1.0 • February 2026

Sales Playbook

Your complete guide to excellence in sales at Olympia Stone & Tile

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Chapter 1

About Olympia Stone & Tile

Olympia Stone & Tile has been serving Massachusetts homeowners for over 40 years. We specialize in the fabrication and installation of natural and engineered stone countertops, as well as tile work. Our reputation is built on craftsmanship, reliability, and customer care.

Our Services

ServiceWhat It IncludesTypical Price Range
Kitchen CountertopsTemplate, fabrication, and installation of kitchen counters$3,000 - $8,000
Bathroom VanitiesVanity tops in various stone materials$1,500 - $4,000
Fireplace SurroundsStone cladding and mantels for fireplaces$2,000 - $6,000
Tile InstallationBacksplash, floors, walls in ceramic/porcelain$1,000 - $5,000
Custom ProjectsBar tops, outdoor kitchens, commercial work$3,000 - $15,000+

What We Do NOT Do

Plumbing - Refer the customer to their own plumber or recommend one

Electrical work - Refer to a licensed electrician

Cabinetry - We do NOT build or install cabinets, only countertops

Full demolition - We remove old countertops only, not full kitchen demo

Materials We Work With

MaterialKey FeaturesPrice Range ($/SF installed)
GraniteNatural stone, durable, each slab is unique$40 - $100/SF
QuartzEngineered, consistent color, low maintenance$50 - $120/SF
MarbleElegant, requires sealing, more delicate$60 - $150/SF
QuartziteNatural, extremely hard, premium look$70 - $200/SF
IMPORTANT

Never quote a price per square foot over the phone. Always say it depends on the material, square footage, and project complexity. The final price only comes after the template (measurement).